Help Center

Go to your Profile Settings where you can update your personal information, contact details, and hunting preferences.

In your profile settings, click on "Change Password" and follow the instructions to update your login credentials securely.

Yes, you can request account deletion by contacting our support team. Note that this action is permanent and cannot be undone.

Yes, where listings are available you can view details and contact the outfitter. For most destinations, submitting a general enquiry is the fastest way to reach multiple outfitters at once.

Cancellation terms are set by each outfitter. Confirm their policy before you commit.

Each outfitter's response should spell out inclusions — guides, accommodations, trophy fees, transfers, and meals vary by safari. Ask for a full breakdown in messages.

Payment is arranged with your chosen outfitter after you connect through the platform. Online deposit features may be added for select outfitters in future.

Yes. We use industry-standard practices to protect account and contact information.

Submit a free hunt enquiry describing your target species, country, dates, budget, and party size. Our team reviews every submission, then matches you with verified outfitters in your region. Outfitters respond with packages and pricing; you compare offers and message your preferred partners directly on the platform.

We review enquiries before contacting outfitters to protect our outfitter network from spam and low-quality requests. Legitimate enquiries are usually approved within one business day.

No. The enquiry path is designed for hunters who know what they want but may not see a specific listing yet. Browse the outfitter directory or species pages, then submit an enquiry — or enquire about a specific outfitter from their profile.

Responses appear on your enquiry dashboard. Compare price, dates, and package details, then start a conversation with any outfitter you like. Booking and payment arrangements are coordinated directly with the outfitter.

Outfitters in our directory are vetted; verified outfitters are prioritised for enquiry matching.

Outfitters are expected to follow local regulations and provide safety briefings before hunts.